Engineering Technical Services (ETS)

ETS

A group of six individuals wearing maroon and gold t-shirts with ‘SUNDEVIL’ printed on them walk side by side on a pathway lined with tall, narrow trees. The text ‘Fall 2024’ is displayed above them.

Technology Bulletin August 2024

Classroom and Cloud Technology Walkthroughs for Faculty ETS is offering one-on-one, personalized demonstrations this semester for faculty interested in the educational technology and multimedia equipment in their classrooms. Whether you’re new to the classroom or a seasoned educator, these sessions are customized to your specific teaching environment. To learn more and reserve your session, visit…

Crowdstrike Outage: How ETS Responded and Recovered

On the night of July 18, 2024, a routine software update from Crowdstrike, the cybersecurity tool used across ASU, led to a significant disruption for Windows computers and servers within the Fulton Schools of Engineering (FSE) and across the broader ASU network. This issue resulted in system crashes and BitLocker Recovery prompts, causing considerable downtime….

Revolutionizing Research: How the SURI Application Enhances Student Research Opportunities

ASU’s SURI program enhanced its application process with a new web application, leading to a notable increase in applicants. The system improves workflows, data security, and user experience, supporting student research opportunities. Read more about how the new application benefits the SURI program.

Technology Bulletin April 2024

Welcome to the Technology Bulletin, a periodic email from Engineering Technical Services (ETS) that highlights important technology news, helpful reminders, and resources impacting the FSE community. Software Purchases for Labs this Fall Attention Educators and Lab Instructors. If you need specific software that is not already available, now is the time to act. Ensure that…

Technology Bulletin March 2024

ETS Technology Bulletin: Windows 11, AirTable, Group Policy changes and more

March 2024 Windows Group Policy Changes at FSE

Reasons for the Changes We are implementing a series of updates to our Windows group policies. These changes are designed to enhance our IT security and align with Microsoft’s best practices. Here’s why: Specific Policy Changes Frequently Asked Questions (FAQ) Next Steps Remember that any specific policy inquiries or performance-related questions after these changes go…

Windows 11 Rollout at FSE

Important changes are underway that may impact faculty and staff at Fulton Schools of Engineering: the transition to Windows 11. Key Takeaways: Windows 11 was officially released on October 5, 2021. Some FSE systems have already been upgraded to this new operating system. However, some systems have not. Windows 10 will reach its end of…

Technology Bulletin August 2023

ETS Technology Bulletin: FSE cloud classroom, classroom technology orientation, and more

FSE Enhances Security with New Managed Printer Model

In an ongoing commitment to strengthen our security measures and mitigate risk exposure, the Ira A. Fulton Schools of Engineering (FSE) is collaborating with the Enterprise Technology (ET) office to introduce a new managed printer model within a dedicated network environment. This initiative aims to remove printers from ASU’s core computing infrastructure and address the…

Find us on Slack

Engineering Technical Services can be found on Slack in the ASU Engineering workspace. Our channel, #fse-technology, was established as a line of communication to facilitate discussion on technology related topics within the FSE community. We will be sharing updates on what’s going on in the world of tech at Fulton. We welcome you to drop us a line, ask a question, start a conversation or just see what others have to say.