News
Crowdstrike Outage: How ETS Responded and Recovered
On the night of July 18, 2024, a routine software update from Crowdstrike, the cybersecurity tool used across ASU, led to a significant disruption for Windows computers and servers within the Fulton Schools of Engineering (FSE) and across the broader ASU network. This issue resulted in system crashes and BitLocker Recovery prompts, causing considerable downtime….
Revolutionizing Research: How the SURI Application Enhances Student Research Opportunities
ASU’s SURI program enhanced its application process with a new web application, leading to a notable increase in applicants. The system improves workflows, data security, and user experience, supporting student research opportunities. Read more about how the new application benefits the SURI program.
March 2024 Windows Group Policy Changes at FSE
Reasons for the Changes We are implementing a series of updates to our Windows group policies. These changes are designed to enhance our IT security and align with Microsoft’s best practices. Here’s why: Specific Policy Changes Frequently Asked Questions (FAQ) Next Steps Remember that any specific policy inquiries or performance-related questions after these changes go…
Windows 11 Rollout at FSE
Important changes are underway that may impact faculty and staff at Fulton Schools of Engineering: the transition to Windows 11. Key Takeaways: Windows 11 was officially released on October 5, 2021. Some FSE systems have already been upgraded to this new operating system. However, some systems have not. Windows 10 will reach its end of…
FSE Enhances Security with New Managed Printer Model
In an ongoing commitment to strengthen our security measures and mitigate risk exposure, the Ira A. Fulton Schools of Engineering (FSE) is collaborating with the Enterprise Technology (ET) office to introduce a new managed printer model within a dedicated network environment. This initiative aims to remove printers from ASU’s core computing infrastructure and address the…
Find us on Slack
Engineering Technical Services can be found on Slack in the ASU Engineering workspace. Our channel, #fse-technology, was established as a line of communication to facilitate discussion on technology related topics within the FSE community. We will be sharing updates on what’s going on in the world of tech at Fulton. We welcome you to drop us a line, ask a question, start a conversation or just see what others have to say.
LastPass Security Update
Due to the most recent security breach at LastPass, ASU no longer recommends the use of LastPass to manage personal account information. The incident occurred in November of 2022 and was linked to a prior security breach in August of 2022. Ultimately, an unauthorized party gained access to customer account information such as company names,…
Classroom Enhancements
ETS (Engineering Technical Services) has made changes in our classrooms that allow for better communication while hosting in-person or hybrid classes. These technological changes have been implemented across all labs and classrooms managed by ETS.
Fulton Launches The Software Hub
New for the Fall of 2022, engineering students, staff, and faculty now have a centralized starting point to find software available to them. Sun Devils from the Ira A. Fulton Schools of Engineering now have The Software Hub, an Engineering Technical Services (ETS) web page that brings together dozens of educational technology tools and hundreds…
Free SolidWorks Certification Vouchers for Engineering Students
As a member of the SolidWorks Education Program, Fulton Schools of Engineering students get free access to SolidWorks CAD software, plus vouchers for various SolidWorks certifications (over $1,000 total value)! Students are strongly encouraged to take advantage of this opportunity. A SolidWorks certification is proof of your skills, and having “Certified SolidWorks Professional” listed on…