Get Support

Fulton Schools of Engineering provides customized IT support for various audiences and roles throughout Engineering

Student Support

My ASU Help is available 24/7×365

Technical Support

Get help with:

  • ASURITE / Login / Password
  • Canvas Learning Management System
  • ASU Email and Office 365
  • WiFi and Network Access
  • Software Downloads
  • Device Setup and Troubleshooting


Staff Support

Request direct support for staff and student workers from ETS

*Web applications developed by ETS for the engineering schools


Unit-Specific Support
Each school/unit has an IT Team with dedicated support. Select your team’s tab for more info.


ETS delivers bespoke solutions for:

  • Building or enhancing software
  • Streamlining processes
  • Tackling complex technical challenges
  • Providing technology consulting

ECEE Staff Support

*select IT Support Group: ECEE


MSN Staff Support

Support is available during business hours, weekdays 8 am to 5 pm, except during ASU holidays and academic break periods. 

For urgent after-hours support, call ASU Help Center at 480-965-6500


SEMTE Faculty Support

SEMTE/Unified IT

ETS Classroom Support

ASU IT (24/7 Support)

General staff IT support is available during business hours, weekdays 8 am to 5 pm, except during ASU holidays. 

For emergencies or anything outside of normal business hours, contact ASU IT.


SEMTE Staff Support

SEMTE/Unified IT

ETS Classroom Support

ASU IT (24/7 Support)

General staff IT support is available during business hours, weekdays 8 am to 5 pm, except during ASU holidays. 

For emergencies or anything outside of normal business hours, contact ASU IT.


SIE Staff Support

SIE/Unified IT

ETS Classroom Support

ASU IT (24/7 Support)

General staff IT support is available during business hours, weekdays 8 am to 5 pm, except during ASU holidays. 

For emergencies or anything outside of normal business hours, contact ASU IT.


SSEBE Staff Support

*select IT Support Group: SSEBE


TPS Staff Support

Support is available during business hours, weekdays 8 am to 5 pm, except during ASU holidays and academic break periods. 

For urgent after-hours support, call ASU Help Center at 480-965-6500


EDO Staff Support

EDO/Unified IT

ETS Classroom Support

ASU IT (24/7 Support)

General staff IT support is available during business hours, weekdays 8 am to 5 pm, except during ASU holidays. 

For emergencies or anything outside of normal business hours, contact ASU IT.


SBHSE Staff Support

SBHSE/Unified IT

ETS Classroom Support

ASU IT (24/7 Support)

General staff IT support is available during business hours, weekdays 8 am to 5 pm, except during ASU holidays.

For emergencies or anything outside of normal business hours, contact ASU IT.