Ira A. Fulton Schools of Engineering | Engineering Technical Services

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Qualtrics


 

Qualtrics is a cloud-based service to create custom online surveys, distribute surveys, and analyze response data.

Qualtrics Instances

Fulton Schools provides engineering students, faculty, and staff support for and access to an engineering instance of Qualtrics with its own URL, user accounts, and additional unlocked add-ons. ETS recommends all engineering students, faculty, and staff create accounts in the engineering instance at this time. If you have trouble creating an account, logging in, or accessing features please see the Troubleshooting section. 

The University Technology Office also provides an ASU-wide instance of Qualtrics. A third instance is available directly at Qualtrics.com. You may already have an account in one of these instances. These are provided here for reference and troubleshooting.

 

Create Account

An account can be created in the engineering instance without waiting on approval by clicking the button below then clicking, “Don’t have an account?” as shown below. If you have trouble creating an account, logging in, or accessing features please see the Troubleshooting section. 

Create Qualtrics Engineering Account

 

Create Account Assistance

Faculty can request accounts be setup for students in their class. Submit a Service Now request, select “Qualtrics Engineering Instance”, and attach a class roster. These accounts will be set to expire at the end of the semester.

Move Account

To request your account be moved into the engineering instance submit a Service Now request, select “Qualtrics Engineering Instance”, and provide your @asu.edu email address along with the Qualtrics instance your existing account is under, if known (ASU-Wide, another ASU instance, or Qualtrics.com).

Faculty who are already working with students using an existing account in the ASU-Wide instance of Qualtrics can continue to work in the ASU-Wide instance to avoid having to re-establish shared surveys, library content, and permissions.

IMPORTANT: There could be a delay of 2-3 weeks in moving your account to the engineering instance of Qualtrics. Please give yourself enough time for the move to take place.

Troubleshooting

Email address / user name is already in use

If you receive an error saying the email address or user name is already in use when you attempt to create a new account or login to an existing account this means you or someone on your behalf has already setup an account with your @asu.edu email address in one of the other instances of Qualtrics. You will not be able to successfully create an account or login to your existing account with your @asu.edu email address if you have already setup an account in another Qualtrics instance. This is because Qualtrics user names are unique globally by email address. To confirm you have an account in another instance you can try logging in at each of the Qualtrics instances listed above. If you succeed at logging in you can bookmark the URL and continue using that account or you can request your account be moved into the engineering instance of Qualtrics by following the instructions in the Move Account section above.

Cannot access add-ons

Two add-ons are currently supported in the engineering instance of Qualtrics (see Supported Add-Ons below).  If you cannot access one or more of these add-ons this means you have a free trial account in the direct instance of Qualtrics. You can request your account be moved into the engineering instance of Qualtrics by following the instructions in the Move Account section above.

Supported Add-Ons

File Upload

File Upload has been enabled for the engineering instance of Qualtrics. This feature allows users to add file upload survey questions to their surveys.

Offline Survey App

Offline Survey App has been enabled for the engineering instance of Qualtrics. This feature allows users to administer surveys on a mobile device (tablets/phones) without an internet connection. To use this feature users must download and install software to their mobile device and then submit a Service Now request to enable the setting in their Qualtrics user account.

  • Documentation and download: offline survey app
  • Enable setting in your account: submit a Service Now request, select “Qualtrics Engineering Instance”, and provide your @asu.edu email address along with a comment to “request offline survey app setting in Qualtrics user account”.