Door Access and Repair

Access to rooms and spaces across the Fulton Schools of Engineering can involve different systems and support teams—ranging from ISAAC keyless entry to traditional keyed locks. This page explains how access works, who manages each request type, and where to request access or key-related support.

ISAAC Access Requests

Use the appropriate ISAAC access request form for your campus.

Tempe Access Request
Polytechnic Request
Other Campus Request

ISAAC Special Services

ETS handles custom ISAAC requests separately.

  • Add a new door to the ISAAC request system
Custom Request

Door Keys and Keyed Locks

ASU Lock Services handles all key requests.

  • Lost/stolen keys
  • Key copies
  • Key replacement
  • Key-control questions
  • SAM Box Access
ASU Lock Services

Keyless Access Processing

Processing a new request can take up to 5 working days, especially at the beginning of a semester. Turnaround times can vary during the school year.

Student access expires 3 times per year and must be renewed. The renewal procedure is identical to the initial request.

Automatic expiration dates for student access: