Door Access and Repair
Access to rooms and spaces across the Fulton Schools of Engineering can involve different systems and support teams–ranging from ISAAC keyless entry to traditional keyed locks. This page is intended to clarify how access works, who manages what, and how to request access or report issues when they come up.
ISAAC Access Requests
Access can be requested using the online ISAAC Request
ISAAC access requests vary by campus
ISAAC Special Services
ETS handles custom ISAAC requests separately
- Repair ISAAC readers or doors
- Add a new door to the ISAAC request system
- Bulk access requests
Door Keys and Keyed Locks
ASU Lock Services handles all key requests.
- Lost/stolen keys
- Key copies
- Key replacement
- Key-control questions
- SAM Box Access
Keyless Access Processing
Processing a new request can take up to 5 working days, especially at the beginning of a semester. Turnaround times can vary during the school year.
Student access expires 3 times per year and must be renewed. The renewal procedure is identical to the initial request.
Automatic expiration dates for student access:
- Summer: August 15th
- Fall: December 31st
- Spring: May 15th
If your unit or department is interested in becoming an Area Manager contact Don Newhouse.