Recently, Qualtrics made the decision to retire classic reports. However, there is some good news to note on the other side of that retirement! The new and improved Advanced Reports is now available to all our customers and offers a number of benefits including:
- a new simplified user experience
- better application performance
- increased stability in report generation
You can read more about the new experience here.
What date should you look out for?
After this date, you will no longer have access to any reports which were created with Classic Reports. This will include scheduled emails and public reports. If you have not already done so, we encourage you to rebuild your reports on the Advanced Reports platform and to download a PDF copy of existing reports you wish to keep.
To view Classic Reports, simply go to the Advanced Reports page (Reports tab > Reports section) and click on the name of the advanced report. From there, just select View Classic Reports from the dropdown.
Qualtrics will also be notifying individual users of Classic Reports in ASU via in-product notifications between now and the deprecation date.
If you have a question about the newest version of Reports, please visit the Support Page for Advanced Reports. It’s also always worth checking the XM Community to see if any other users have had the same question about this change. If you’d rather speak to a specialist, our Support Team is always ready to assist. To contact them, please log into your Support Portal.