Engineering | Engineering Technical Services

ETS Information Technology Support

Available Services

This catalog is a partial list containing the most common services provided by ETS. 

If you do not see what you are looking for, please see our  Complete List of Services.

Standard Services Catalog

 

Service NameService DescriptionService UsersService CostHow to Obtain Service
CasperApple device managementFaculty / StaffFree for FSEService Request
Central license management, software and site licensingCentrally install and support license managersFaculty / Staff / AdministrativeFree for FSEService Request
Computerized instructional lab services (Linux)Install and support software in classrooms and lab computersFaculty / Staff / AdministrativeFree for FSEService Request
Computerized instructional lab services (Windows)Install and support software in classrooms and lab computersFaculty / Staff / AdministrativeFree for FSEService Request
Database ServicesCentrally hosts databases accessed by MSAccess or WebsitesFaculty / Staff / AdministrativeFree for FSEService Request
Event Tracking SupportEvent Tracking via id card swiping for custom eventsFaculty / Staff / AdministrativeFree for FSENathan Deneau
Exchange Distribution ListsCustom, Query-Driven Distribution ListsASU Ð Wide Colleges and OrganizationsFree for FSE, Fee for Non-FSE UnitsJeff Carpenter
Fulton DatacenterServer hosting in datacenter environment (cooling, UPS, network)Faculty / ResearchersFree (2 circuits, 1 network port, additional resources may require funding)Scott Abbe
General Inventory with Check-in / Check-outGeneral Inventory database for use by any unit, area or department Faculty / Staff / AdministrativeFree for FSEJeff Carpenter
ISAAC request systemOnline request system for ISAAC door accessDepartmentsFree for FSE, Fee for non-FSE unitsMarc Lesure
LandscapePatch and provisioning of Ubuntu desktops and serversFaculty / Staff / AdministrativeFree for FSEService Request
Onboarding ProgramOnboarding for FSE New IT HiresIT StaffFree for FSEBrian Tancredi
QualtricsUnlimited self-service survey creation, collaboration, and reporting.Faculty / Staff / AdministrativeFree for FSENathan Deneau
RSVP Group Events SignupWeb based RSVP system for eventsFaculty / Staff / AdministrativeFree for FSEJeff Carpenter
SatellitePatch and provisioning of RHEL desktops and serversFaculty / Staff / AdministrativeFree for FSEService Request
Server-on-Demand (SOD)Virtual serversASU-Wide Faculty / StaffDepends on configurationhttp://sodrequest.asu.edu
SharePoint ServicesCollaborative Web SitesDepartmentsFree for FSEService Request
Time and Attendance SupportLeave Request Tracking and reportingASU-Wide (Colleges and Organizations)Free for FSE, Fee for Non-FSE UnitsJeff Carpenter
Web Application DevelopmentCustom Web Application DevelopmentFaculty / Staff / AdministrativeFree for FSEJeff Carpenter